It’s our mission to provide you a great return on your investment online. Equally important is the service we provide. This guide will help acquaint you with the process you’re about to go through as a potential Atilus client.
If you’ve already contacted us and have landed on this page, or are doing some homework on how we work – thank you for taking the time and we hope this illustrates the sales process you’re about to go through – as web design is unlike any other business or service you may have purchased before.
Although every project is different the following is a guide to our web design sales process:
Depending on how we get in touch, an Atilus team member may be available immediately to work with you to begin talking about your project. But, we may need to schedule a preliminary meeting or phone call as we receive dozens of phone calls and opportunities every week. We have clients all over the world and are accustomed to coordinating schedules, setting up virtual meetings via GoToMeeting, or we’re just as happy hosting you here in our office in beautiful Bonita Springs or in our Naples office.
We understand you’re busy and on each of our walls is an Atilus poster reminding everyone to respect your time (our clients). During the initial inquiry steps, because we could be working on any number of things prior to you wanting to join our family, we’d appreciate that same understanding and respect.
We start with a preliminary meeting to gain a sense of who you are, your company, and your goals. The process of developing a website and Internet marketing plan is similar to creating a building. We have a lot of details we’ll need to work out in order to make a recommendation. The more information you provide during this meeting, the faster, easier, and more successful your eventual project. By the end of this meeting we’ll know whether we’ll want to continue to work together or not.
During this preliminary call we’ll guide you down a path to understand your needs from a business AND technical perspective. Our best clients provide us, after initial evaluation, with the trust to help guide them on the web. In this light we’ll take your needs and match them to the proper tools and strategy. We’re always keeping your bottom-line in mind, and ONLY recommend the right tool, for the job, at the right time. We’d prefer a stair-step approach on projects and marketing, where we make less money, but together we achieve greater long-term results.
In our final meetings we’ll present our preliminary findings and recommendations along with a proposed amount to achieve your unique goals. We have contracts that further outline the important details of your project and set the guidelines for our working relationship.
Pre-production refers to all of the activities our team goes through before we begin our relationship. All of the following happens in the background while you’re working with our new client team to plan out your web project and Internet marketing.
Behind the scenes we’re working to research software, our past research and experience, and combining it with everything you’re communicating to the new client team to provide a great solution.
Once we’re ready to move forward we have a client launch meeting. You’ll have an opportunity to meet your designer, your client service manager, and other members of the Atilus team. Each one has been working to plan the details of the project and next steps to make the process as simple and easy for you as possible.