Everyday (sometimes twice) in my email box I receive a little treat titled Marketing Profs. This very insightful daily piece of email literature often inspires me to participate in the most up to date, out of the box marketing efforts that have received recent praise. But not this time. This time the intelligent and persuasive minds of Marketing Profs encouraged me to take the time to ask our clients and readers to point out any metaphorical zits on the face of our business.
…eventually your company will be…Walking around, oblivious to that big ol’ metaphorical zit on its face. And it’s better to hear about it than to continue in ignorance. “Not every review will be five stars,” he writes. “Not every comment will sing your praises. Not every user will be a die hard evangelist. But would you really want them to be? Without imperfections, we’d have a hard time believing you’re any good at all.”
So now is your chance. Have we been engaging in business with zits on our faces, food in our teeth, or boogers hanging from our noses?
Here at Atilus we pride ourselves on listening to our clients, helping them establish their goals, and then employing strategies to exceed those goals. The backbone of our company is our level of customer service that we take so much pride in. In such an unknown market sector (online), we believe our clients should be well informed and have all of their doubts and fears put to rest through quality customer care and through the development of the best damn work we can produce.
We really want to know your honest, most candid opinions and points of view as we only see us from one angle: ours. So please take a moment to constructively criticize us, our company, our products, services and anything else that you feel compelled to share.
Feel free to add some sweet nothings too.
Here are some topics that we have compiled to help facilitate this process:
* Communication between client and account executive* Image and dress* Professional conduct* Marketing resources* Follow-up* Price and value for services rendered* Would you recommend us to others?* Most liked about working relationship* What needs improvement
Thank you for your time and consideration. We look forward to your reviews and we will take EVERYTHING into consideration to help us grow as a better company in serving YOU.