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What is wrong with my Skype?

Skype has been the proud sponsor of Oprah’s “A New Earth” web event, which has been created with spiritual guru Eckhart Tolle.

But since then, my Skype has been functioning horribly. Skype has not been redirecting my Skype calls to my cell phone. A mass majority of my contacts are labeled ‘offline’ when they are online, which disables me from being able to contact them via Skype phone or Skype messaging. The instant messaging feature has been with holding messages and sending them, if sent at all, in bulk at incorrect and often inappropriate times.

All of this has been greatly inhibiting my ability to stay connected with my colleagues and clients, as Skype has been our main vehicle for communication.

Perhaps the sponsored events they participate in have significantly increased Skype usage and subsequently decreasing Skype quality.

So, I took matter into my hands and contacted Skype. They have yet to return any contact, as I await answers to my questions…

I will keep you posted.

Kristen Bachmeier
Kristen Bachmeier
Kristen Bachmeier is Atilus' Director of Operations and helps to oversee all client accounts and day-to-day operations. Additionally, Kristen has worked in digital marketing for 6+ years and has helped create digital marketing plans for most of our clients.

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    Ellison25Matilda
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    Zach B.
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    Great article Scott, being the main “administrator” answering phone calls I often get this message “your call cannot be transfered out of the area” (when trying to transfer calls within the office) . As you mentioned, this is main source of communication in the office; when our communication system is spotty at best, this could be causing poor customer service, lost upsales and revenues. I think Skype is an excellent idea/product – the bugs. Look forward to an update.

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